Employee Engagement is a topic doing the rounds in business for a while now. Speaking to an associate of mine who just returned from the USA having completed studies at Gallup shared some scary stats. The disengagement rate currently stand at 86%, an increase of 16% from the 70% just a year ago!
Being aware of the high disengagement rate and with the topic of engagement being around for a good few years now, why the dramatic increase?
The cost of actively disengaged employees have been documented so clearly and measurably in recent times that I find it hard to imagine why companies are not making significant efforts to address this. Apart from the financial loss due to poor productivity, these employees are more likely to steal, negatively influence their coworkers, miss workdays, and drive customers away.
Of the 360,000 companies surveyed those with a higher percentage of engaged employees experienced 147% higher earnings per share compared with their competition. Put simply, an engaged workforce makes good financial sense, as anyone familiar with the topic knows.
From my experience the last 14 years the leading factors influencing employee engagement is the relationship with his/her direct manager and close relationships (personal & professional).
We can't ignore it anymore that the issue that needs to be addressed in order to increase engagement is relationship. There is an art in creating the platform where healthy relationships can be built in the environment we have today of mixed cultures, religions and not age anymore but generational gaps.
Helping people to relate better automatically deals with conflict issues, absenteeism, gossip, etc. and opens the door for greater sharing, willingness to help, going the extra mile and making the choice to stay in stead of finding another job.
Contact Johan Koornhof today to get information on options available to increase the engagement of your staff and building strong sustainable relationships.
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